Privacy

l789 Privacy Policy — Your Data, Protected

At l789, your privacy matters. This Privacy Policy explains exactly what personal data we collect when you use the l789 platform, how we use it, who we share it with, and what rights you have over your own information. We've written this to be clear and straightforward — no legal jargon where plain language works better.

Last updated: January 2025

How l789 Handles Your Privacy

A quick overview of the key privacy commitments l789 makes to every player. The full policy is below — please read it in full before using the platform.

Encrypted Data Storage

All personal data stored by l789 is protected using industry-standard encryption. Your account details, payment information, and activity history are secured at rest and in transit. l789 does not store payment card numbers on its servers.

No Data Selling

l789 does not sell your personal data to third parties. Ever. Your information is used only to operate your account, process payments, and improve the platform experience. We share data with service providers only where it is strictly necessary to run the platform.

Minimal Data Collection

l789 collects only the data that is necessary to operate your account and comply with legal requirements. We do not collect data for the sake of it. If we don't need it to run the platform or meet our obligations, we don't ask for it.

Your Rights, Respected

You have the right to access, correct, and request deletion of your personal data held by l789. You can exercise these rights at any time by contacting the l789 support team. We respond to all data requests within a reasonable timeframe.

Marketing Opt-Out

l789 will only send you marketing communications if you have opted in to receive them. You can withdraw your consent and opt out of marketing emails at any time through your account settings or by contacting the l789 support team directly.

Secure Third-Party Partners

Where l789 shares data with third-party service providers — such as payment processors and identity verification services — we require those partners to maintain the same standard of data protection that l789 applies to its own systems.

By using the l789 platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how l789 handles your data, please do not use the platform.
01

Introduction

This Privacy Policy applies to all users of the l789 platform, accessible at l789.vip. l789 is an online gaming and sports betting platform serving players in Bangladesh. This policy explains how l789 collects, uses, stores, and protects your personal data when you use the platform.

When we say "personal data" in this policy, we mean any information that can be used to identify you as an individual — either on its own or in combination with other information. This includes your name, email address, phone number, payment details, and your activity on the l789 platform.

l789 takes its responsibilities around data privacy seriously. We collect only what we need, we use it only for the purposes described in this policy, and we protect it with appropriate technical and organisational measures. If you have any questions about how l789 handles your data, contact the support team at [email protected].

02

Data We Collect

l789 collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the platform, and from third parties where necessary for verification and payment processing.

Data Category Examples How Collected
Identity Data Full name, date of birth, government ID number Provided by you at registration or verification
Contact Data Email address, phone number Provided by you at registration
Financial Data Payment method details, transaction history Provided by you when depositing or withdrawing
Technical Data IP address, device type, browser, operating system Collected automatically when you use the platform
Usage Data Games played, bets placed, session duration, pages visited Collected automatically through platform activity
Communications Data Support chat logs, emails sent to l789 Collected when you contact the l789 support team

l789 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

03

How We Use Your Data

l789 uses your personal data for the following purposes. We only use your data in ways that are consistent with the reason it was collected.

  • Account Management: To create and manage your l789 account, verify your identity, and maintain your account security.
  • Payment Processing: To process deposits and withdrawals, verify payment methods, and prevent fraudulent transactions.
  • Platform Operation: To deliver the games, betting markets, promotions, and other features available on the l789 platform.
  • Customer Support: To respond to your enquiries, resolve disputes, and provide assistance when you contact the l789 support team.
  • Legal Compliance: To comply with anti-money laundering regulations, age verification requirements, and other applicable legal obligations.
  • Responsible Gaming: To monitor gaming activity for signs of problem gambling and to enforce responsible gaming measures where necessary.
  • Platform Improvement: To analyse usage patterns and improve the performance, design, and features of the l789 platform.
  • Marketing: To send you promotional communications about l789 offers and features, but only if you have opted in to receive them.

l789 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, except where required by law or where you have given explicit consent.

04

Legal Basis for Processing

l789 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

  • Contract Performance: Processing that is necessary to operate your l789 account and deliver the services you have signed up for.
  • Legal Obligation: Processing that is required to comply with applicable laws, including anti-money laundering and age verification requirements.
  • Legitimate Interests: Processing that is necessary for l789's legitimate business interests, such as fraud prevention, platform security, and improving the platform — provided those interests are not overridden by your rights.
  • Consent: Processing based on your explicit consent, such as sending marketing communications. You can withdraw consent at any time.
05

Data Sharing

l789 does not sell your personal data to any third party. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment Processors: To process your deposits and withdrawals, l789 shares necessary financial data with our payment processing partners. These partners are contractually required to protect your data.
  • Identity Verification Services: To verify your identity and comply with age verification and anti-money laundering requirements, l789 may share your identity documents with third-party verification providers.
  • Game Providers: Some game data may be shared with third-party game developers to operate their games on the l789 platform. This is limited to what is technically necessary to run the game.
  • Legal Authorities: l789 may disclose your personal data to law enforcement or regulatory authorities where required by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of l789 assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer.
All third-party service providers that l789 works with are required to handle your personal data in accordance with applicable data protection standards. l789 does not permit its service providers to use your data for their own purposes.
06

Cookies and Tracking

l789 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. A cookie is a small text file placed on your device when you visit the l789 website.

Cookie Type Purpose Can Be Disabled?
Essential Cookies Required for the platform to function — login sessions, security tokens No — platform will not work without these
Functional Cookies Remember your preferences such as language and display settings Yes — but some features may be affected
Analytics Cookies Help l789 understand how players use the platform so we can improve it Yes — via your browser settings
Marketing Cookies Used to deliver relevant promotional content to opted-in players Yes — via your account settings or browser

You can manage your cookie preferences through your browser settings at any time. Note that disabling essential cookies will prevent the l789 platform from functioning correctly. For more information on managing cookies, refer to your browser's help documentation.

07

Data Retention

l789 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law. The specific retention periods depend on the type of data and the legal requirements that apply to it.

  • Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
  • Transaction records are retained for a minimum of five years from the date of the transaction.
  • Customer support communications are retained for two years from the date of the interaction.
  • Technical and usage data collected for analytics purposes is retained for up to two years.
  • Marketing consent records are retained for as long as you remain opted in, plus a reasonable period after opt-out for compliance purposes.

When personal data is no longer required for the purpose it was collected and no legal retention obligation applies, l789 will securely delete or anonymise it.

08

Data Security

l789 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the l789 platform.
  • Encryption of sensitive data stored on l789 servers.
  • Access controls that limit which l789 staff can access personal data, based on their role and need.
  • Regular security assessments and penetration testing of the l789 platform.
  • Secure data centres with physical access controls.
  • Incident response procedures to detect, report, and address data security breaches promptly.

While l789 takes data security seriously and applies strong protective measures, no system is completely immune to security risks. If you suspect that your l789 account has been compromised, contact the support team immediately at [email protected].

09

Your Rights

As a player at l789, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting the l789 support team.

Right of Access

Request a copy of the personal data l789 holds about you.

Right to Rectification

Request correction of inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data, subject to legal retention requirements.

Right to Restriction

Request that l789 restricts processing of your data in certain circumstances.

Right to Portability

Request your personal data in a structured, machine-readable format.

Right to Object

Object to processing of your data based on legitimate interests or for marketing.

l789 will respond to all data rights requests within a reasonable timeframe. In some cases, l789 may need to verify your identity before processing a request. If a request cannot be fulfilled — for example, because legal retention obligations apply — l789 will explain the reason.

10

Children and Minors

The l789 platform is strictly for adults aged 18 and over. l789 does not knowingly collect personal data from anyone under the age of 18. If l789 becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.

If you believe that a minor has registered an account at l789 or that l789 has inadvertently collected data from a minor, please contact the support team at [email protected] immediately so that the matter can be investigated and resolved.

11

Changes to This Policy

l789 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When changes are made, the updated policy will be published on this page with a revised "last updated" date.

For significant changes that affect how l789 uses your personal data, we will make reasonable efforts to notify you directly — for example, via email or an in-platform notification. Your continued use of the l789 platform after an updated Privacy Policy has been published constitutes your acceptance of the changes.

We recommend checking this page periodically to stay informed about how l789 protects your privacy. If you have any concerns about changes to this policy, contact the l789 support team before continuing to use the platform.

12

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how l789 handles your personal data, please get in touch with the l789 support team. We are available 24 hours a day, 7 days a week.

You can reach us by email at [email protected] or through the live chat feature on the l789 platform. When submitting a data-related request, please include your account username and a clear description of your request so we can handle it efficiently.

Privacy enquiries and data rights requests: [email protected] — available 24/7.

Play with Confidence at l789

Now you know exactly how l789 protects your privacy. Register your account today and enjoy all the games, betting markets, and promotions the platform has to offer — with the peace of mind that your data is in safe hands.